State Farm® Insurance Agent Scott Carlson
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
อุษณีย์ แสงภักดี
December 30, 2024
"Very good service Angie Tonderum she supper nice I recommend her 👍"
"We’re thankful for your feedback! Angie and all of our team are here to help. It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
g k
December 23, 2024
"Bennet Pinson provided superior assistance when I met with him to transfer my auto and renter's insurance after I moved. He is very knowledgeable, personable, professional and fun to work with. I highly reccommend this agent if you are looking for quality comprehensive service."
"We’re honored by your positive feedback! I am excited you felt that Bennett provided superior assistance. I am glad you highly recommend us. We look forward to continuing to provide you with great service! "
Christine
December 17, 2024
"Thank you so much Bennett for helping me with getting my quotes and finally deciding on becoming a member."
"Thank you for the 5 Star Review. We appreciate it. I am glad that Bennett took care of you. We appreciate that you recognized him. We look forward to giving you the best value in the future. "
Richard Trapp
December 13, 2024
"Awesome"
"RIchard, Thanks a lot for the 5 Star Review. It is a pleasure working with you and we are excited that you chose my office and State Farm. We look forward to being your good neighbor for years to come "
Alycia Cullum
December 11, 2024
"We had an amazing experience with Angie! She was very knowledgeable and relatable. She made it easy to get the insurance coverage we were looking for!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Ziver Akkus
November 27, 2024
"This company definitely needs such personnel, she was very helpful and showed the transactions in great detail, thank you very much, we are grateful ANGIE TONDERUM"
"Ziver, Thanks for the kind words and sharing your experience with our office and Angie. I am glad you found her service helpful and detailed. We appreciate the fact you shared your experience. We look forward to showing you this level of caring service in each of our interactions in the future. Thanks again got the kind words. "
Judith Kennepohl
November 19, 2024
"I was so happy with my experience at Scott Carlson State Farm. Angie was awesome! She was very knowledgeable and helpful. She went out of her way to help me, and answered all of my questions. I have been a State Farm customer for many years. They have always given me excellent customer service! It is great to know that I have found another great State Farm office here in Rapid City!"
"Judith, Thanks for the review. It is exciting to hear that you have been a State Farm Customer for so many years. We are glad you found our office. It is great to hear that Angie went out of her way to help you and answer your questions through the process of getting settled in the Rapid City area. Welcome to the area and thanks again for choosing our office and giving us a review."
Kathy Herrera
November 15, 2024
"My home insurance went up $1000 so I called State Farm and talked to Angie Tonderum and she was so helpful and patient with me! Lowered my home insurance by $800! So happy! I highly recommend her at Scott Carlson State Farm! Very nice and friendly!! Thank you Angie!!"
"Kathy, Thanks for the great review and kind words. I am excited Angie was helpful, patient, and friendly. We strive to provide this to all of our customers. We can't promise that we will always be the lowest price, we will always offer you the best value and the world class customer service you deserve. Welcome to our agency and thanks again for the kind words. "
Gloria Grimm
November 15, 2024
"Working with Jessie was wonderful! She was referred to me and was so knowledgeable and pleasant to work with!"
"Thanks Gloria for the kind words. Jessie and all of the team here at Scott Carlson State Farm love working with our customers, and yes she is wonderful. I am glad you had a great experience. It is also great to hear that your were referred to us by a current client, this is the best compliment we can get. We look forward to working with you in the future and thanks again for sharing your experience with our office. "
Dylan Price
November 13, 2024
"One of the best and inviting offices I've ever seen! This team rocks! Worked with most of the people in Scott's office at one time or another, and with every single person I left with a smile on my face!!!"
"Thanks for the feedback and the great review. We are glad that we are able to put a smile on your face when we get the opportunity to interact with you. Hopefully we will continue to keep you smiling in the future. Thanks again for your review and sharing your experience with our office. "
keem C
October 25, 2024
"This is the best insurance company I've ever had and that's thanks to the Scott Carlson and his stellar team"
"Thanks so much for the review, I appreciate your trust in my stellar team and State Farm. We hope to continue to give you the help you need in the future. I am humbled that you took the time to share your experience. "
Randy W
October 22, 2024
"Very helpful and informative. Easy to speak to without any stress and able to get the policy needed. Affordable compared to most."
"Randy, Thanks for the kind words. I am so glad we were able to inform you and not add stress to your insurance experience. We are about adding value and making sure that you are getting better value for your insurance dollar. We can't promise to be the most affordable all the time, however we will always strive to give you the best value. Thanks again for the kind words and taking time out of your day to leave us a review. "
tasha kaiser
October 15, 2024
"Angie Tonderun was very helpful and got us what we needed and review the update. very friendly and nice"
"Thanks for the great review Tasha. I am so glad your experience with Angie was positive. I am so glad she got you what you needed and was friendly. We strive to make sure that you always have a good experience in our office. Thanks again for the kind words and great review. "
Greg Nitti
September 18, 2024
"Julie, an insurance agent at State Farm explained renters insurance options with my wife and me. She was personable, and explained what liability coverages are adequate to protect a renter and landlord! Her expertise, and knowledge of renters insurance coverages are a winning formula for renters and a positive asset for the State Farm Agency!"
"Greg, Thanks for the feedback on Juli in our office. It is great to hear that she was personable and explained your renters coverage in a way that helped it all make sense. We strive for our customers to have a positive experience and it is good to know that we have a winning formula. Thanks again for the great feedback."
Avis Tellinghuisen
August 13, 2024
"Dillon was fun to work with. He was confident and knew his products well. Very efficient in dealing with our Mortgage Lender and past insurance?"
"Avis, Thanks for the kind words and taking the time to recognize Dylan. I am glad you had a great experience with him and our office. We are excited to work with you and your family moving forward. Thanks again for sharing your experience. "
Toby McCloskey
July 16, 2024
"My family and I love State farm because of the friendly service and affordable insurance. Thanks to Scott Carlson and Angie Tonderum for a welcoming experience every time. So thank you very much."
"Thank you so much for the review, it means a lot to hear from our clients. I also thank you for recognizing Angie Tonderum and her friendly service and welcoming experience. My team at Scott Carlson State Farm work hard to make it a good experience for our clients. We are thankful that we are able to offer a good value to you. We look forward to helping you and your family for many years to come. Thanks again for taking the time to share your experience. "
Brittany Halbur
June 21, 2024
"Dylan was most helpful, thorough and friendly. Good rates!"
"Brittany, Thank your for taking the time to give us a good review. I appreciate the feedback. It is great to hear that Dylan was helpful and friendly. The fact the rates were good are a bonus, we are glad we can offer you a better value. Thanks again for sharing your experience with our office. "
Kris Andersen
June 21, 2024
"Awesome customer service"
"Kris, Thank you for the nice review. We appreciate your feedback. I appreciate you choosing us (again). We work hard to provide the awesome customer service you mentioned. I am excited that you are back in the area and we are humbled you chose our office. Thanks again. "
Laura Maule
June 14, 2024
"Had a great experience Angie was super nice and knowledgeable State Farm is a great Insurance Company we've had very good experience with them"
"Laura, Thank you for sharing your great experience with us. I am glad that Angie was nice and knows her stuff. She is a wonderful asset to our team here at Scott Carlson State Farm Insurance. We are glad that we offer you a good value. Thanks again and please be sure to let us know if you need anything. "
Tami jo Rothlisberger
May 21, 2024
"Great service. Dylan was awesome at explaining details and offers. Made the switch very easy. Saved money too."
"Tami jo, Thank you for the feedback. I am glad that Dylan explained everything for you. We think it is important for you to understand the choices you are making. Please let us know anytime you have questions. Thank you again for sharing your experience with Dylan and the Scott Carlson State Farm agency. "
Marshall Kambestad
May 6, 2024
"Scott is great! He is very prompt, a good communicator, and personable. We switched from another company and are thankful we found someone who cares! Scott is easy to work with, and State Farm has great rates!"
"Thanks for the kind words and review. We try and be sure that we explain your coverages and communicate in a common sense way, I look forward to working with your family for years to come, Thanks again for the kind words."
heath richard ostert
April 12, 2024
"Dylan from State Farm was beyond helpful, above and beyond. Awesome communicative skills."
"Heath, Thank you for the 5 star review, we appreciate the feedback. Dylan and all of my team work hard to provide you with the customer service you deserve. I am glad he went above and beyond for you. We look forward to helping you for years to come. "
Erin Mackin
April 11, 2024
"I thoroughly enjoy working with Dylan Price at the Scott Carslon-State Farm Insurance Agency. Dylan is very friendly, knowledgeable, and communicative. He thoroughly explained each detail of my insurance policy and made me feel very comfortable with my decision to choose State Farm for my Home Owner's Insurance. HIGHLY RECOMMEND. :D"
"Thank you for the review, I appreciate hearing it. Dylan and all of my team here at Scott Carlson State Farm try hard to make you feel comfortable with the insurance process and explain the details. We are glad you chose us to help with your insurance needs. I look forward to working with you in the future. Thanks again for the kind words and the great review. "
Faith R
March 11, 2024
"Dylan was great to work with. The professionalism and knowledge of the intricacies involved in his trade are exemplary. Would highly recommend contacting them for all your insurance needs!!"
"Thanks for the positive feedback. We appreciate the kind words. I was excited to hear that you enjoyed working with Dylan. Our entire team is here to help you with your insurance needs in the Rapid City Area. Thanks again for the kind words and recommendation. I look forward to working with you in the future. "
Tom Tolman
February 16, 2024
"The Scott Carlson team are rockstars! Nicole and Jessie have been so supportive in getting our food trailer up and running. They always make time for all of our questions, and get back to us in a timely matter. It’s great having an accessible, local team of insurance agents for both our business and personal needs. Big thanks to all of them!"
"Tom Thanks for recognizing Nikki and Jessie. I am excited for food truck season to get rolling and see your new business thrive. We are glad you see the value in a local agency that is here for your questions and take the time to answer them. The big thanks is from me, for your trust in our office and your kind words. "