Scott Carlson

"Customer service is excellent"

"I know Scott at least since 1995 . He was taking care of my clients when he was a claim adjustor for State Farm. If I ever move to Rapid City, I will certainly let Scott be my agent. Keep up the good work!!!"

"The Scott Carlson State Farm Insurance Agency went above and beyond my highest expectations!! They were very helpful in fulfilling my insurance needs and were also very friendly through the whole process!! I highly recommend their office to help with any insurance needs you may have. Thank you, Scott Carlson State Farm Insurance Agency staff!!!"

"Scott has been my insurance agent since 2008. He's the best. He keeps my policies current with any changes. He explains the policies and pricing to me in terms I can understand and then we together discuss any changes or additions. He understands my needs. Great service."

"I wouldn't touch statefarm with a 10ft pole. I was told months after the fact that the company dropped my homeowners insurance due to the frequency of claims that was caused by nature. I had 2 claims over the course of 6 months due to wind and hail but apparently that was too much"

"Very helpful and convenient. My agent Jessie went out of her way to transfer all my paperwork."

"Scott Carlson got back to me very quickly and was very helpful. He answered all of my questions and was willing to work with me."

"Scott and his team were great. They were very helpful with a hail claim that I had last year. I always felt they had my best interest in mind."

"Scott Carlson's team is great. I worked with Arianna and she was very friendly and professional. She was able to get me a better rate on my car insurance for the same coverage. I highly recommend them to anyone looking for insurance!"

"Scott has been a blessing to me since 2004 and has shown compassion, respect, understanding and a genuine concern for my wants and needs regarding insurance and what’s best for me. He has gone above and way beyond to help me during stressful times and challenges that came my way. His office staff also showed the same qualities over the years."

"Scott was fantastic on helping us with our claim. He gave me great suggestions and was amazing to work with. I would highly recommend him and his staff."

"Scott is GREAT to work with! Very helpful and are always looking for ways to save you money! He is prompt with emails! They offer great discounts, especially with insurance bundles. I highly recommend Scott Carlson-State Farm Insurance if you are looking for an insurance provider!"

"Sheri who answers the phone is the best customer service person I have ever encountered. She's patient, respectful and thorough! Insurance agent Sheila is also a gem, and it's definitely worth it to have a meeting with her to talk through your policy and policy options. I also shopped around for prices and no one in Rapid City will do better than State Farm."

"Scott and his team are amazing at what they do. State Farm has the best prices for insurance around, and the personal touch of having an agent and staff, not a call center adds to that. Even if I found better rates, I wouldn't change. Love this group of people. Highly recommended!"

"Scott is always timely in handling our requests and solving any problems we have. Has been great working with him and his staff."

"Scott and his team are awesome to deal with and are easy to get ahold of when needed. They make sure to go out of their way if needed to ensure what's needs to be done is done."

"Amazing experience dealing with insurance for the first time. Scott and his team doing a great job!"

"Scott Carlson and his team are ALWAYS available and truly have the best interest in their clients in mind at all times. It's very comforting to know my agent is here for me and not himself! I would recommend him many time over!"

"Very helpful and informative! Have been a client for about 7 years. Great business to deal with!!"

"The staff are friendly and very helpful. They go above and beyond to ensure that you have a good experience and if ever there are any issues, they are resolved quickly. Just awesome service!"

"Awesome Insurance Agency Scott Carlson and his team are wonderful people to work with and treat you like family."

"I have had my insurance with State Farm for many years. The staff at Scott Carlson's Agency are top notch. They are very knowledgeable, professional and friendly."